Welcome to Vedanta Hospitals. By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Medical Disclaimer

• The information provided on our website, brochures, and communications is for general informational purposes only and does not constitute medical advice.

• Always consult a qualified healthcare provider for diagnosis, treatment, and medical emergencies.

2. Appointments & Consultations

• Appointments can be booked online, via phone, or in person. We strive to adhere to scheduled times but request your patience in case of emergencies or unforeseen delays.

• You are responsible for providing accurate medical history and contact information during registration.

3. Payments & Billing

• All consultations, diagnostic tests, procedures, and surgeries are chargeable.

• Payments must be made in full prior to or immediately after receiving services, unless otherwise agreed upon.

• Accepted modes of payment include cash, credit/debit cards, UPI, and bank transfers.

4. Insurance & Third-Party Payments

• We accept various insurance plans and third-party administrators (TPAs). It is the patient’s responsibility to verify coverage prior to availing services.

• Patients must provide all required documents for cashless claims; failure to do so may result in self-payment.

5. Cancellations & Refunds

• Cancellation of scheduled procedures or diagnostic tests must be informed at least 24 hours in advance.

• Refunds, if applicable, will be processed according to our hospital’s refund policy.

6. Privacy Policy

• We are committed to protecting your personal and medical data. All information shared with us will be handled confidentially and in accordance with applicable data protection laws.

7. Visitor Policy

• Visitors must adhere to hospital visiting hours and guidelines to maintain patient comfort and infection control.

• Children below a certain age may not be allowed in critical care areas for safety reasons.

8. Liability

• While we strive to provide the highest quality of care, Vedanta Hospitals is not liable for unforeseen complications or outcomes beyond our control.